Judgement Free Hoarders Cleaning Service
Emergency Clean UK offers a comprehensive hoarders cleaning service. We know that it is imperative that a hoarders clean up is handled with sensitivity and care.
For an individual living in a hoarded property, it can be stressful to ask for professional help.
Our aim is to ensure the experience is as stress free as possible for yourself or your loved one. There is nothing we have not seen before, and no one on our team will judge the condition of the home.
We help:
- People living in a hoarded home who are ready for help
- Family members arranging a clean for a loved one
- Landlords and letting agents restoring a property
- Housing associations, councils and social services
- Executors clearing a hoarded property after a death
Emergency Clean UK is a licensed waste carrier (CBDU626436). We are a registered UK company (No. 17032976) and fully insured. Our teams cover the whole UK.
The 5 Stages Of Hoarding
Hoarding cleaning is the safe clearing, deep cleaning and sanitising of a property affected by hoarding. Our teams remove the waste, treat any biohazards and make the home safe to live in again.
Hoarding is commonly described in five stages, from light clutter to a home that is no longer safe to live in. It helps to know which stage a property has reached. Wherever it sits on this scale, we can help — and we have cleaned homes at every stage.
Light Clutter
A small amount of clutter. The home is still tidy and there is no cause for concern.
Declining Hygiene
Hygiene starts to slip. Overflowing bins, unwashed dishes, minor plumbing issues or pet mess appear.
Blocked Rooms
Clutter blocks walkways and rooms are used for storage, not their purpose. Insect or rodent activity may begin.
Heavy Clutter & Damage
Large amounts of clutter. Possible structural damage and biohazards in the property.
Severe & Unsafe
Rooms are no longer safely accessed. Clutter may reach the ceiling. Serious fire risk, and mould growth is likely.
The Dangers Of A Hoarded Property
Hoarding is not just about clutter. Left unchecked, a hoarded home carries real risks to health and safety. For the person living there, and for anyone nearby. These are the main reasons a professional clean matters.
Health Risks
A hoarded property is a breeding ground for harmful bacteria. Common health hazards include:
- Mould growth
- Rodents and rodent droppings
- Human and animal waste
- Rotten and expired food
- Insect infestations
These can spread disease and make you seriously ill, especially with long exposure.
Fire Risks
Hoarded homes are a major fire hazard. Piles of paper and cardboard act as an accelerant. An average house can take around five minutes to go up in flames — a hoarded property can take seconds. Blocked doorways and walkways also make it very hard to get out in time, and hard for the fire service to get in.
Structural Risks
The sheer weight of a hoard can damage the building itself. Heavy items stored upstairs put strain on floors which can fail under the load. This kind of damage is dangerous and expensive to repair.
Our Hoarder Cleaning Process
We have refined our process over years of hoarding cleans. It is built around one thing: doing the work with care, at your pace, while keeping you in control the whole way through.
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1
Segregation
We go through the property with you, one room at a time. We separate the items you want to keep from the waste to be removed. Nothing is set aside for disposal without your say-so. Our experienced teams know which valuables to look out for.
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2
Waste Removal
Once you have decided what stays, we bag, remove and dispose of the rest. We can use unmarked vans at your request. Our aim is to keep the service as discreet as possible for you and your neighbours.
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3
Deep Clean & Sanitise
With each room cleared, we deep clean it using professional equipment and chemicals. We deal with any biohazards, rodent, animal, human or food waste. We will sanitise the space so the home is safe and hygienic to live in again.
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4
Aftercare & Sign-Off
When the work is done, we walk through the property with you for a full inspection. Our customer care team then checks in a final time to make sure you are completely happy with the result.
You Are Always In Control
It is your home and your belongings. We never rush you and never throw anything away without checking first. We work at whatever pace feels right for you or your loved one.
Paperwork For Landlords & Estates
We can provide before-and-after photos and a completion report. These help landlords, housing associations, councils and executors show the property has been professionally cleared and cleaned.
How Much Does Hoarder Cleaning Cost?
Hoarder cleaning in the UK costs from around £750 for a small, light clearance to £15,000 or more for a severe whole-house clearance with biohazards. A typical 2-bed home with moderate hoarding costs around £1,800 to £2,500, including VAT. The price depends on:
- how severe the hoarding is
- the size of the property
- biohazards in the property
| Property | Typical price | Typical scope |
|---|---|---|
| Studio / 1-bed flat | £750 – £1,800 | 1–3 rooms affected, often cleared in a day |
| 2–3 bed house | £1,800 – £4,500 | 4–6 rooms, usually 1–3 days |
| 4–5 bed house | £4,500 – £9,000 | 7–10 rooms, larger team over several days |
| Severe / extreme whole house | £8,000 – £15,000+ | Floor-to-ceiling clutter, biohazards likely, 8–14 days |
Prices are a guide and include VAT. Every job is quoted in full before work starts.
What Affects The Price?
- Severity of the hoarding: the biggest single factor
- Biohazards such as rodent, animal or human waste: typically +£300 to £1,200
- Sorting to save valuables, documents or sentimental items: typically +£450 to £1,800
- Access, such as stairs, no lift or no nearby parking: typically +5–25% on labour
Trusted At The Hardest Times
277 five-star reviews across Google and Trustpilot — including many hoarding and house-clearance cleans.
"My mother's house was filthy and full of rubbish that she had been hoarding. The team removed everything, including appliances and carpets, and cleaned the house top to bottom. They did a fantastic job, with hard work and devotion, whilst being upbeat and positive the whole time. I wouldn't hesitate to recommend."
"The team attended my mum's house to deal with hoarding, and I am blown away and so incredibly grateful for the hours of clearing and deep cleaning. Absolute angels, full of care, compassion, empathy and kindness. I cannot thank you all enough."
"So kind, compassionate, professional and extremely hard working. They cleaned and cleared a very cluttered and unkempt flat for us during a very difficult time, always with the utmost respect and dignity. They have helped us to begin our healing process and we will be forever grateful."
"I booked for an unattended death and hoarding clean. The team were amazing, got to work straight away and powered through. They were friendly, empathetic and non-judgmental. It really made the whole situation easier to deal with. I would definitely recommend this company."
"Corey, and particularly Katy on the ground, managed the clearing, cleaning and renovation of an apartment that was in a completely squalid state, to something unrecognisable. A few other companies shied away because the job looked so unpleasant. Choose these guys — they are outstanding."
"The team came to clear my flat as I had lost my way. I was ashamed and worried, but I needn't have been. They were amazing, reassuring and professional, and I never felt judged in any way. They did a fabulous job — I highly recommend them."
Why Choose Emergency Clean UK For Hoarder Cleaning?
Hoarder cleaning is one of the things we do most. In the last 12 months alone we completed over 270 hoarder cleans across the UK. Founded in 2018, we now attend more than 2,000 homes and businesses a year, so there is nothing we have not seen before.
Judgement-Free & Compassionate
We lead with empathy on every job. No one on our team will judge the condition of the home.
You Stay In Control
You decide what is kept and what goes. We work at your pace and never throw anything away without checking first.
Discreet Service
Unmarked vans on request and no fuss. A quiet, professional service your neighbours won't notice.
Fully Insured
Fully insured for your peace of mind, with paperwork provided for landlords, housing associations and estates.
Accreditations & Training
Before & After: A Hoarded Home In Aylesbury
A son contacted us to clear and clean his elderly mother's home, which had reached a severe stage of hoarding. The job involved a near-full clearance across every room, a deep clean and sanitise, biohazard cleaning (including rodent and human waste), and carpet and flooring removal. Throughout, we carefully set aside the sentimental and valuable items the family asked us to keep. The whole home was cleared and made safe in a single day.
- Before the job, our office confirmed with the family exactly which items were important to keep.
- On site, the team worked room by room, carefully separating sentimental and valuable items from the waste.
- All waste was cleared discreetly in our unmarked vehicles, including full carpet and floor removal.
- We decontaminated the biohazards in the property and carried out a full deep clean and sanitise.
The Kitchen
The Bedroom
The Bathroom
Hoarder Cleaning FAQs
Will you judge me or my home?
No, never. We carry out sensitive cleans every day and there is nothing we have not seen before. Every technician is trained to work with kindness and zero judgement. Whatever the condition of the property, you will be treated with dignity and respect.
Do you offer hoarder cleaning near me?
Yes. Emergency Clean UK has hoarder cleaning teams across the UK. Wherever you are, we can help — and many towns and counties have their own local page.
How long does a hoarder clean take?
Most hoarder cleans are completed in 1–2 days. If you would prefer us to work at a slower, gentler pace, we can absolutely do that too.
How do you clean a hoarded house?
We follow a proven four-step process. First we go through the property with you and separate what you want to keep from the waste. Then we bag and remove the waste. Next we deep clean and sanitise each room, dealing with any biohazards. Finally we walk through the property with you to make sure you are happy.
How much does hoarder cleaning cost?
Hoarder cleaning costs from around £750 for a small, light clearance to £15,000 or more for a severe whole-house job with biohazards, including VAT. A typical 2-bed home with moderate hoarding costs around £1,800 to £2,500. The price depends on how severe the hoarding is, the size of the property, and any biohazards. We quote for free before any work begins.
Do I choose what is kept and what is removed?
Yes. You are in complete control. We go through the property with you and nothing is removed without your say-so. Our experienced teams also know which valuables and sentimental items to look out for.
Do you remove and dispose of the waste?
Yes. We bag, remove and dispose of all the waste as part of the service, responsibly and legally. You do not need to arrange anything separately.
Is the service discreet?
Yes. We can use unmarked vans at your request, so there is no sign of the work being carried out. Our teams operate with complete discretion for you and your neighbours.
Do you work with landlords and housing associations?
Yes. We work with individuals and families, as well as landlords, letting agents, housing associations, councils and executors. We can provide before-and-after photos and a completion report where needed.
Hoarder Cleaning Across The UK
We provide hoarder cleaning across all of England, Scotland, Wales and Northern Ireland. Our teams are based around the country, so help is never far away. Towns and counties with a local page are linked below.
North West
West Midlands
East Midlands
South East
East of England
Yorkshire & Humber
North East
London Boroughs
We also cover Northern Ireland and everywhere in between. See the full list on our areas we cover page.
Hoarding Advice & Related Articles
Helpful, judgement-free guidance on hoarding, the risks involved, and when and how to get support.
Cost To Clean A Hoarder's House: UK Pricing Guide
What a hoarder clearance really costs, what drives the price, and a free calculator to estimate your job in 60 seconds.
Read the article →A Landlord's Legal Obligations For Hoarding In The UK
Your duties under UK housing law, when you can act, entering the property, and who pays for the clean.
Read the article →When To Hire A Hoarders Cleaning Service
The signs that clutter has reached a point where it affects mental and physical wellbeing, and when it is time to get help.
Read the article →How To Clean A Hoarder's Property
Cleaning a hoarded home is a challenging and emotional task. Here are the steps to approach it safely and with care.
Read the article →Can You Get Sick From Hoarding?
Hoarding affects more than mental wellbeing. We look at the lesser-known physical health risks of a hoarded home.
Read the article →Risks Of Rodents In A Hoarder's Property
Rodents are a significant risk in a hoarded property, making already challenging conditions far worse.
Read the article →Hoarders Cleaning Related Services
Decluttering & Organisation Service
Sensitive and understanding organisational and removal of unwanted items.
Waste clearance and deep cleaning of a vacant hoarded property.
Depression Cleaning Service
Judgement free deep cleaning service of a bad condition property.
Extreme Cleaning Services
Disinfection, deep cleaning and waste removal of properties in extreme condition.
Hoarder Biohazard Cleaning
Biohazard clean up of bodily fluids, animal waste or rodent droppings in a hoarded property.
Ready When You Are
Speak to a real person, in confidence, at any time. Free quotes, no obligation, and we can be onsite within 24 hours. Compassionate, discreet teams who will never judge.
Emergency mobile: 07761 149087 · Email: info@emergencycleanuk.co.uk