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Emergency Clean UK Reviews

Trusted by customers across the UK

Real reviews from real people — we're proud of the work we do in difficult circumstances.

★★★★★

Highly recommend. Corey, and particularly Katy on the ground, managed the clearing, cleaning and renovation of an apartment that was in a completely squalid state, to something unrecognisable. It's now ready to sell. They managed all the contractors, the timetabling, and the onsite building manager without needing much guidance. A few other companies who purport to do this type of work shied away because the job looked so unpleasant. Choose these guys — they are outstanding.

Colin Irvine 4 months ago
Google
★★★★★

I contacted Corey requiring their services at very short notice. From beginning to end the company were not only professional but the team were also caring and compassionate carrying out their job at a very sensitive time in our families life. I would recommend them to anyone that ever needs the services of a professional cleaning company in the event of an unexpected bereavement.

J South A year ago · Local Guide
Google
★★★★★

Third Hand Smoke Damage

Was having a dispute with a letting agency over third hand smoke damage in a rental property that my wife and I just moved into. Contacted Emergency Clean UK, and Matt Hunt was amazing. He was able to answer all of our questions and quickly provided the support we were looking for. Would absolutely recommend their services to anyone!

Nick Allen Oct 29, 2025   Verified
Trustpilot
★★★★★

Amazing job.

The team came today to clear my flat as I had lost my way. I was ashamed and worried about the team coming. Well I needn't have worried. They were all amazing, friendly, reassuring and professional. They were like a whirlwind but were chatting and friendly. I never felt judged in any way. Even though they were speedy they have done a fabulous job. Thank you so much. I highly recommend emergency clean.

Tracey Fisher Dec 5, 2025   Unprompted
Trustpilot
5.0
★★★★★
Google Reviews
5.0
★ ★ ★ ★ ★
Trustpilot
About Us — Emergency Clean UK
About Us

Specialist Cleaning
You Can Rely On

Founded in 2018, Emergency Clean UK has grown into one of the UK's most trusted specialist cleaning companies. We attend over 2,000 domestic and commercial properties every year, handling some of the most challenging and sensitive cleaning situations with professionalism, care and discretion.

Every member of our team is trained, fully insured and equipped with the knowledge to handle biohazard, fire, flood, hoarders and specialist cleaning safely and effectively. We hold a Waste Carrier Licence (CBDU626436) and carry full public liability insurance on every job.

2018
Est. Year
2000+
Properties Per Year
200+
Five Star Reviews
Fully Insured
Waste Carrier Licence · CBDU626436
24/7 Availability
UK-Wide Coverage
2 Hour Response
Kind & Compassionate
We understand many of our jobs happen during the most difficult moments of people's lives. Our teams always lead with empathy.
Discreet & Sensitive
We operate with complete discretion. No branded vans, no unnecessary attention — just a professional, quiet service.
Rapid Response
Available 24/7, 365 days a year. We aim to be on site within 2 hours of your call, anywhere in the UK.
Expert Teams
All technicians hold industry-recognised accreditations and receive ongoing CPD-accredited training.
Accreditations & Training
Ultima Cleaning Academy
Ultima Academy
Specialist Cleaning Training
Dewpoint Professional Accredited Member
Dewpoint Professional
Accredited Member · Tech.DEW · City & Guilds · Valid Feb 2027
IICRC Certified
IICRC Certified
Inspection, Cleaning & Restoration
IPAF Certified
IPAF
Powered Access Certification
Cleansmart Trained Technician
Cleansmart
Trained Technician
CPD Certified The CPD Group
CPD Accredited
Continuing Professional Development
FAQ — Emergency Clean UK
FAQ

Frequently Asked
Questions

Can't find what you're looking for? Our team is available 24 hours a day, 7 days a week.

Still have a question?
Call us any time for a free, no-obligation chat about your requirements.
0333 772 2130 Contact Via Email
For emergency situations, we can be onsite the same day — our teams are available 24 hours a day, 7 days a week and aim to arrive within 2 hours of your call. For non-emergency jobs, we can typically be with you within days of your initial quote. Call 0333 772 2130 for an immediate response.
Yes. Our teams work 7 days a week, including weekends and bank holidays. Emergencies don't follow a schedule, and neither do we — whether it's a Sunday morning or Christmas Day, we're always available to help.
Yes. We understand many of our jobs take place during sensitive circumstances and privacy is paramount. We typically use unmarked vehicles so there is no indication of the nature of the work being carried out. Our teams operate with complete discretion at all times.
Absolutely. We carry out jobs of a sensitive and challenging nature every single day. Our technicians are trained to approach every situation with kindness, compassion and zero judgement. No matter the condition of a property or the circumstances, you will always be treated with dignity and respect.
Yes. We are a registered Waste Carrier Licence holder (Licence No: CBDU626436), meaning we can legally collect, transport and dispose of all waste — including hazardous and biohazardous materials — in full compliance with UK regulations. All waste is disposed of responsibly and legally.
Yes. For larger or more complex jobs we are happy to visit your property to carry out a full assessment and provide an accurate quote. Call our main line on 0333 772 2130 to discuss your requirements and arrange a convenient time.
Yes. Emergency Clean UK is fully insured with public liability and employers liability insurance. All of our cleaning technicians are trained specialists and every job is carried out in compliance with relevant health and safety regulations including COSHH.
Yes. Our technicians hold accreditations and certifications from leading industry bodies including Ultima Academy, Dewpoint Professional, IIRC, IPAF and Cleansmart, and complete ongoing CPD accredited training to ensure our standards remain at the highest level.
We provide specialist cleaning services across the whole of the United Kingdom, including England, Scotland and Wales. Our teams cover all major regions including London, the South East, South West, Midlands, North West, North East, Yorkshire, Scotland and Wales — including cities such as Manchester, Birmingham, Leeds, Liverpool, Sheffield, Bristol, Edinburgh and Cardiff.
Yes. We work with both domestic and commercial clients — including residential properties, landlords, letting agents, housing associations, local authorities, care homes, offices and industrial premises. No job is too large or too small.
Costs vary depending on the type of service, the size of the property and the level of contamination. We provide free, no-obligation quotes for every job. Call us on 0333 772 2130 or email [email protected] for a prompt, transparent estimate.